Legal

Privacy Policy

Effective date: 1 January 2025

Moements Experience (“we”, “us”, or “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or engage our services.

1. Information We Collect

When you contact us, request a quote, or use our website, we may collect personal information including your name, email address, phone number, and event details you choose to share.

We also collect non-personal data automatically through cookies and analytics tools, such as browser type, pages visited, time spent on site, and referring URLs. This data is used solely to improve the user experience.

2. How We Use Your Information

We use the information you provide to respond to enquiries, prepare event proposals, coordinate services, and send you updates relevant to your event.

We may occasionally send you marketing communications about our services. You may opt out of these at any time by contacting us or using the unsubscribe link in any email.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted vendors and venue partners solely to deliver the services you have requested, and only to the extent necessary.

We may disclose information when required by law, or to protect the rights, property, or safety of Moements Experience, our clients, or others.

4. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. You may request deletion of your data at any time by contacting us.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyse traffic and remember your preferences. You can control cookie settings through your browser. Disabling cookies may affect certain features of the site.

6. Third-Party Links

Our website may contain links to third-party sites. We have no control over the content or privacy practices of those sites and are not responsible for their policies. We encourage you to review their privacy policies separately.

7. Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure.

8. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data; to restrict or object to its processing; and to data portability. To exercise any of these rights, please contact us using the details below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@moementsexperience.com or by post at: Moements Experience, Gold & Diamond Park, Building 3, Office 3201, Dubai, UAE.